Contact Us

Janssen Diagnostics, LLC
700 US Highway Route 202 South
Raritan, NJ 08869 USA

US Customer Service: 1-877-837-4339
(M-F 8:30AM – 5:00PM EST)
For technical support, press 1
For customer service, press 2
For parts, press 3
For order inquiries via email: RA-HCSUS-JDXCustServ@its.jnj.com

Fax: 1-908-429-4945

EU Customer Technical Services Hotline: 00 8000 8374339
For EU inquiries via email: jdxoncology@its.jnj.com

For more information about Janssen Diagnostics Lab Services outside the US and EU, contact jdx.info@its.jnj.com